Website hacked or down?
Emergency website recovery in Perth.
Let's get you back online. Hacked, crashed, blacklisted or offline — call now and talk to the person who will actually fix it. Fixed quote before any work starts. Most rescues completed the same day.
That's 1300 WEB SOS — easy to remember at the worst possible time.
Hacked, Down or Blacklisted? Start Here
One phone call covers all of it. You don't need to know what's wrong — that's our job.
Emergency Website Recovery
Hacked, crashed, white-screened or just gone — we find out why and get you back online. Most rescues are completed the same day.
Email System Recovery
When email stops, business stops. We restore broken mailboxes, fix DNS and deliverability problems, and get your messages flowing again.
Hack Cleanup & Malware Removal
We remove the malware, clean every infected file — not just the obvious ones — and close the hole it came through. You get a plain-English report of what happened.
Google Blacklist & "Deceptive Site" Removal
That red warning screen turns away every visitor. We clean the site, submit the review to Google, and see it through until the warning is gone.
Backup & Disaster Recovery
Server died, host vanished, files deleted? If a backup exists anywhere — however old or partial — we'll find it and rebuild from there.
Emergency Security Hardening
Just been attacked, or had a close call? We lock down logins, patch the known holes and put monitoring in place so you can see what’s happening on your own site.
Recognise Any of These?
These are the exact messages people arrive with. If yours is on the list, we have seen it many times before and you are not in unusual trouble.
"Deceptive site ahead" or "This site may be hacked"
Google Safe Browsing has flagged you, so every visitor now meets a red warning screen instead of your site. We clean the infection, submit the review, and stay on it until the warning is lifted.
White screen of death — the page loads completely blank
Usually a fatal PHP error, a failed update or a broken plugin. It looks catastrophic and often is not. We read the error logs and find the actual cause instead of guessing at it.
"Error establishing a database connection"
The site cannot reach its database — corrupted tables, credentials that changed during a migration, or a database server that has fallen over. We restore the connection and check nothing was lost.
HTTP 500 Internal Server Error
A catch-all message that hides the real fault underneath: server config, a bad .htaccess, exhausted memory, or file permissions. Finding out which one is the whole job.
Your site redirects visitors to spam, gambling or pharmacy pages
A classic injected redirect. It often only fires for visitors arriving from Google, so the site looks perfectly fine when you check it yourself — which is why these run for months unnoticed.
Japanese or gibberish pages showing under your domain in Google
The Japanese keyword hack. Thousands of spam pages get indexed against your domain. We remove them, clean the source, and clear them back out of Google.
Your hosting account has been suspended
Normally the host has detected malware or an outbound spam script. We deal with the host, clean the cause, and get the account reinstated.
"Not secure" warning, or the padlock has vanished
An expired or misconfigured SSL certificate, or mixed content on the page. Quick to fix, and it stops costing you visitors the moment it is done.
AI-built app misbehaving? The AI App Audit finds out why, fixed price, five days.
Hacked WordPress Site? That's Most of What We Do.
WordPress runs a huge share of the web, which makes it the biggest target on it. Nearly every site we rescue is WordPress, and nearly every compromise traces back to the same short list of causes — an out-of-date plugin, an abandoned one, a nulled theme, or a password that was reused somewhere it shouldn't have been.
We didn't build most of the sites we clean, and that's fine — it's the normal case, not the exception. We work with WordPress and most PHP sites, and we'll tell you straight if yours is something we can't help with.
Call 1300 932 767- Malware and injected code cleaned out of core, themes and plugins — not just the obvious files
- Locked out of wp-admin, or an administrator account you did not create has appeared
- wp-vcd, redirect and SEO-spam infections traced back to the file actually carrying them
- Sites compromised through an out-of-date plugin, an abandoned plugin, or a nulled theme
- A clean reinstall of WordPress core where the existing install is too far gone to trust
- Every password, key and salt rotated so whoever got in cannot simply walk back in
How We Recover a Hacked Website, Every Time
Diagnose
Rapid triage to find out what actually happened. You approve a fixed quote before any work starts.
Contain
Stop the damage getting worse — isolate the compromise and preserve everything that can be recovered.
Restore
Clean, repair or rebuild, then get you back online. Most rescues are completed the same day.
Harden & report
Close the holes it came through, then hand you a plain-English report of what happened and what we changed.
Emergency Website Rescue — from $1,500 + GST
Fixed quote after rapid diagnosis — you approve it before any work starts. If we can't help, the assessment costs nothing. Complex compromises and e-commerce sites are quoted on scope.
Call 1300 932 767Almost every rescue we do was preventable.
Out-of-date software, no working backup, nobody watching — the same story, over and over. The fix isn't complicated; it's just something nobody was doing.
Protection Plans from $249/month + GST
Monitoring, staged updates and hardening — so this is the last rescue you ever need.
See the plans“Website Rescuers knew exactly what to do and ensured that my website and hosting were up and running in the shortest possible time.”
Hacked Website Questions — Straight Answers
How quickly can you fix my website?
We answer 24/7 and diagnosis starts immediately. Most rescues are completed the same day. We won't promise a fix time before we've seen the problem — nobody honestly can.
How much does an emergency rescue cost?
Emergency Website Rescue starts from $1,500 + GST. You get a fixed quote after rapid diagnosis and approve it before any work starts. If we can't help, the assessment costs nothing. Complex compromises and e-commerce sites are quoted on scope.
Can you rescue a website you didn't build?
Yes — most rescues are sites someone else built. We work with WordPress and most PHP sites, and we'll tell you straight if yours is something we can't help with.
My WordPress site is hacked — can you clean it?
Yes — WordPress is the bulk of what we rescue. We clean the malware out of core, themes and plugins, remove any accounts the attacker added, rotate every password and key, and close the hole they came through. That last part is usually an out-of-date plugin.
How do I get rid of the "Deceptive site ahead" warning in Google?
The warning stays until Google is satisfied the site is clean, so the malware has to go first — removing the warning without fixing the cause just gets you flagged again. We clean the site, submit it for review, and follow the review through until the warning is lifted.
My email is down but my website is fine — can you still help?
Yes. Email recovery is its own emergency service: broken mailboxes, DNS and deliverability problems, mail bouncing or landing in spam, or a mailbox that has simply vanished.
Data breach or incident beyond your website? Our security consultancy HCSE handles incident response and compliance.
Website down right now? Let's fix that.
Call and talk to the person who will actually do the work. We answer 24/7, and the diagnosis starts the moment you do.
// 1300 WEB SOS // sos@websiterescuers.com.au